Geniemates

Privacy Policy

Last updated: March 2025

Introduction

Geniemates ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and address
  • Payment information (processed securely through third-party payment processors)
  • Booking details and service preferences
  • Communications with us

How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services
  • Process your bookings and payments
  • Send you service-related communications
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)

Information Sharing

We do not sell your personal information. We may share your information with service providers who assist us in operating our business, such as payment processors and cleaning professionals who fulfill your bookings.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy, please contact us through our contact page.